Return Policy

LK Collections aims to provide excellent service with the goal of complete customer satisfaction. Please note the following guidelines for returning merchandise.
 We must be notified of all damaged or wrongly shipped merchandise within 10 days of receipt. To approve a damaged return, we need a photograph of the item emailed to us detailing style number, color and size.  A Return Authorization Number (RA #) will then be provided. The RA # must be clearly displayed on the outside of the returned packaging. Hangtags must be intact and as originally received. Failure to comply will result in the refusal of the return shipment. All shipments must be returned via Canada Post – Ground Shipping. Postage will be reimbursed if RA is authorized and shipping methods are followed. If upon inspection returned goods are deemed improperly returned, the customer will be billed for freight costs.

Issues such as broken zippers, faulty sewing work that become apparent only after the 10 day period, will be dealt with on a case by case basis. Please notify us immediately of any such issues and we will provide you with instructions required to apply for a credit or RA approval.

Please note customers are responsible for their own order choices. LK Collections won’t take responsibility for client dissatisfaction with a style(s) if choice was made based on sample seen in person or in a catalogue. (unless there is an obvious deviation from sample to production that has not been previously approved)

Thanks so much,
LK Collections Inc.